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Supplement to the Official Journal of the European Union

Info and online forms: http://simap.ted.europa.eu

Contract notice – utilities
Directive 2014/25/EU

Section I: Contracting authority
I.1) Name and addresses
(please identify all contracting authorities responsible for the procedure)

Official name: RailNetEurope			National registration number: ZVR-Nr. 533991259
Postal address: Oelzeltgasse 3/9
Town: Wien	NUTS code: AT	Postal code: 1030	Country: Austria
Contact person:			Telephone: +43 66488424805
E-mail: vojkan.stefanovic@rne.eu			Fax:
Internet address(es) Main address: (URL) www.rne.eu Address of the buyer profile: (URL)

I.2) Joint procurement

The contract involves joint procurement

In the case of joint procurement involving different countries, state applicable national procurement law:

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

(URL) https://www.auftrag.at/etender.aspx?action=SHOW&ID=df5eca9f-ab13-4856-8aaa-9f3381d2721c

Access to the procurement documents is restricted. Further information can be obtained at

(URL)

Additional information can be obtained from

the abovementioned address

another address

Tenders or requests to participate must be submitted

electronically via:

(URL) www.auftrag.at

to the abovementioned address

to the following address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

(URL)

I.6) Main activity

	Production, transport and distribution of gas and heat
	Electricity
	Extraction of gas and oil
	Exploration and extraction of coal and other solid fuels
	Water

	Postal services
	Railway services
	Urban railway, tramway, trolleybus or bus services
	Port-related activities
	Airport-related activities
	Other:

Section II: Object
II.1) Scope of the procurement

II.1.1) Title:RailNetEurope (www.rne.eu) is an association set up by a majority of European Rail Infrastructure Managers and Allocation Bodies (more than 35 members). In order to improve our software solutions’ quality of service, simplify hosting and operations management processes and support future expansions, we would like to migrate complete data center to the cloud.

Reference number:IT_2020_DC

II.1.2) Main CPV-Code: 72410000 Supplementary CPV-Code: [ ][ ][ ][ ] [ ][ ][ ][ ]

II.1.3) Type of contract

Works

Supplies

Services

II.1.4) Short description:In order to improve our software solutions’ quality of service, simplify hosting and operations management processes and support future expansions, we would like to migrate complete data center to the cloud. Therefore, the Subject of Services is cloud hosting and managed services. The supplier must keep the future IT landscape in good working order, free from defects that the virtual machines are running smoothly and functioning properly in accordance with levels of performance set in the tender documents. The service management methods shall be based on the concept of ITIL and are described hereafter.

II.1.5) Estimated total value

Value excluding VAT: Currency:

(for framework agreements or dynamic purchasing systems – estimated total maximum value for the entire duration of the framework agreement or dynamic purchasing system)

II.1.6) Information about lots

This contract is divided into lots

yes

Tenders may be submitted for

all lots

maximum number of lots:

one lot only

Maximum number of lots that may be awarded to one tenderer:

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

II.2) Description

II.2.1) Title: RailNetEurope (www.rne.eu) is an association set up by a majority of European Rail Infrastructure Managers and Allocation Bodies (more than 35 members). In order to improve our software solutions’ quality of service, simplify hosting and operations management processes and support future expansions, we would like to migrate complete data center to the cloud.

II.2.2) Additional CPV code(s)
Additional CPV code: [ ][ ].[ ][ ].[ ][ ].[ ][ ] Supplementary CPV code: [ ][ ][ ][ ] [ ][ ][ ][ ]

II.2.3) Place of performance

NUTS code: AT
Main site or place of performance: Place of delivery: Vienna

II.2.4) Description of the procurement:In order to improve our software solutions’ quality of service, simplify hosting and operations management processes and support future expansions, we would like to migrate complete data center to the cloud. Therefore, the Subject of Services is cloud hosting and managed services. The supplier must keep the future IT landscape in good working order, free from defects that the virtual machines are running smoothly and functioning properly in accordance with levels of performance set in the tender documents. The service management methods shall be based on the concept of ITIL and are described hereafter. The supplier shall provide: - Virtual machines from a cloud provider of their choice - Migration of the existing RNE data center - 24/7 – Monitoring and incident management - Service desk for RailNetEurope - Maintenance according to ITIL principles described hereinafter - Regularly maintained technical documentation - Regular reporting on performance issues, incidents and bugfixes/patches

(nature and quantity of works, supplies or services or indication of needs and requirements; for supplies only – state whether tenders are requested for purchase, lease, rental, hire purchase or any combination of those)

II.2.5) Award criteria

Criteria below

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT:[ ] Währung:[ ][ ][ ]

(for framework agreements or dynamic purchasing systems – estimated total maximum value for the entire duration of this lot)

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months[ ] or Duration in days:
or Start: 01/01/2021 / End: 31/12/2023

This contract is subject to renewal

Description of renewals: The Contracting Entity has the unilateral right (option right) to extend the framework agreement twice beyond this term for two (2) years each time (term option) as it sees fit. It does so by issuing a unilateral declaration to this effect to the framework agreement partner.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged number of candidates: [ ]
or Envisaged minimum number: [ ] / Maximum number: [ ]

Objective criteria for choosing the limited number of candidates:

II.2.10) Information about variants

Variants will be accepted

II.2.11) Information about options

Options

Description of options:

II.2.12) Information about electronic catalogues

Tenders must be presented in the form of electronic catalogues or include an electronic catalogue

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds

yes

Identification of the project:

II.2.14) Additional information:

Abschnitt III: Legal, economic, financial and technical information
III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions: See Documents for Participation - Clause 10.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

List and brief description of selection criteria:

Minimum level(s) of standards possibly required:

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

List and brief description of selection criteria:

Minimum level(s) of standards possibly required:

III.1.4) Objective rules and criteria for participation

List and brief description of rules and criteria: See Documents for Participation - Clause 10.

III.1.5) Information about reserved contracts

The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons

The execution of the contract is restricted to the framework of sheltered employment programmes

III.1.6) Deposits and guarantees required:

III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment arrangements will be defined in the tendering documents.

III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.2) Conditions related to the contract

III.2.1) Information about a particular profession(only for service contracts)

Execution of the service is reserved to a particular profession

Reference to the relevant law, regulation or administrative provision:

III.2.2) Contract performance conditions:

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure
IV.1) Description

IV.1.1) Verfahrensart

Open procedure

Restricted procedure

Negotiated procedure with prior call for competition

Competitive dialogue

Innovation partnership

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with a single operator

Framework agreement with several operators

Envisaged maximum number of participants to the framework agreement: 0

The procurement involves the setting up of a dynamic purchasing system

The dynamic purchasing system might be used by additional purchasers

In the case of framework agreements, provide justification for any duration exceeding 8 years:

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.6) Information about electronic auction

An electronic auction will be used

Additional information about electronic auction:

IV.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement

yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure Notice number in the OJ S: [ ][ ][ ][ ]/S [ ][ ][ ]–[ ][ ][ ][ ][ ][ ][ ] (One of the following: Periodic indicative notice – utilities; Notice on a buyer profile)
IV.2.2) Time limit for receipt of tenders or requests to participate Date: (dd/mm/yyyy) 23/03/2020 Local time: (hh:mm) 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates Date: 06/04/2020
IV.2.4) Languages in which tenders or requests to participate may be submitted EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender Tender must be valid until: (dd/mm/yyyy) or Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders Date: (dd/mm/yyyy) Local time: (hh:mm) Place: Information about authorised persons and opening procedure:

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement

yes

Estimated timing for further notices to be published:

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

National identification number: [L-732244-0224]

VI.4) Procedures for review

VI.4.1) Review body

Official name: Bundesverwaltungsgericht
Postal address: Erdbergstraße 192 – 196
Town: Wien		Postal code: 1030	Country: Austria
E-mail: einlaufstelle@bvwg.gv.at	Telephone: +43 1601490
Internet-Address:(URL) www.bvwg.gv.at	Fax:

VI.4.2) Body responsible for mediation procedures

Official name:
Postal address:
Town:		Postal code:	Country: Austria
E-mail:	Telephone:
Internet-Address:(URL)	Fax:

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.4.4) Service from which information about the review procedure may be obtained

Official name:
Postal address:
Town:		Postal code:	Country: Austria
E-mail:	Telephone:
Internet-Address:(URL)	Fax:

VI.5) Date of dispatch of this notice: (dd/mm/yyyy)24/02/2020

It is the contracting authority's/contracting entity's responsibility to ensure compliance with European Union law and any applicable laws.